Healthy Homes checklist.

Start with your records

A visual check and a document review do different jobs. Bring the evidence together before deciding what needs further assessment or repair.

• Current statement. Find the property’s current Healthy Homes compliance statement and the supporting assessment and installation records.
• Exemption evidence. Check any claimed exemption against current guidance and keep the evidence supporting it.
• Known issues. Review maintenance reports and ask the tenant about new problems. Arrange lawful access before an inspection or any work.

Official guidance: Compliance statements, exemptions and property inspections.

1. Heating

Review the evidence for the main living room and check that the installed heating still works.

• Find the calculation. Locate the recorded heating capacity assessment and the installation details for the heater or heaters it covers.
• Check operation. Note any heater faults or maintenance needs. A room feeling warm is not evidence that the heating standard is met.
• Resolve uncertainty. If the calculation, heater details or property layout do not match, arrange an appropriate review using the current official guidance.

Official guidance: Tenancy Services heating standard.

2. Insulation

Bring together the evidence for ceiling and underfloor insulation, including its condition.

• Check the records. Find the assessment, product or installation information and any relevant photographs.
• Review condition. Note reported damage, deterioration or disturbance and arrange an appropriate condition check where needed.
• Check any exception. If the records rely on an exemption or another permitted pathway, verify the evidence against current guidance. Do not assume that an inaccessible space automatically qualifies.

Official guidance: Tenancy Services insulation standard.

3. Ventilation

Review both the home’s ventilation openings and the evidence for kitchen and bathroom extraction.

• Check operation. Look for damaged or unusable windows, doors or skylights that are relied on for ventilation.
• Review extraction evidence. Check the recorded kitchen and bathroom extraction arrangements, including any permitted alternative system, and note faults. A fan spinning alone does not establish that the required extraction is provided.
• Follow up problems. Record new condensation, mould or ventilation concerns reported by the tenant and arrange investigation.

Official guidance: Tenancy Services ventilation standard.

4. Moisture ingress and drainage

Look for water entry or drainage problems and review the enclosed-subfloor evidence.

• Check for faults. Note blocked, leaking or damaged gutters, downpipes or drains, and any signs of pooling water or moisture entering the home.
• Review the moisture barrier. Where there is an enclosed subfloor, locate the ground moisture barrier evidence and any documented exemption.
• Arrange safe follow-up. Have damage, missing evidence or uncertain conditions checked by an appropriate person. Do not enter unsafe roof or subfloor spaces.

Official guidance: Tenancy Services moisture and drainage standard.

5. Draught stopping

Review noticeable draughts and changes to doors, windows and the recorded fireplace arrangement.

• Check gaps and seals. Note draughts around doors, windows and other openings that need attention.
• Review fireplaces. Check that the current fireplace or chimney arrangement matches the records and official guidance.
• Choose the right repair. Investigate uncertain openings before sealing them so necessary ventilation is preserved.

Official guidance: Tenancy Services draught stopping standard.

Turn the review into an action plan

1. Record what needs attention. In your own property records, note the issue, evidence still needed and who will take the next step. Set a follow-up date suited to the issue.
2. Arrange appropriate work. Use an appropriately qualified person where needed, arrange lawful access and keep the tenant informed. Do not leave an urgent issue waiting for the next routine review.
3. Keep the evidence current. Retain the assessment or repair records and update the compliance statement when its information changes.
4. Check again after changes. Revisit relevant evidence after repairs, alterations or a newly reported problem. Ongoing maintenance matters after the initial review.

Official guidance: Keeping your property up to standard.